GENERAL TERMS & CONDITIONS – NUSA BA-LI PERKS

1. General

These Terms & Conditions apply to all rewards, vouchers, experiences and benefits offered as part of the NUSA BA-LI crowdfunding campaign.

By making a contribution and selecting a reward, the supporter confirms that they have read and accepted these Terms & Conditions.

The rewards are offered as a thank-you for supporting the NUSA BA-LI project and do not constitute shares, ownership, investment or any other financial interest in the resort or its operating company.

 

2. Nature of the rewards

All perks are provided in connection with the NUSA BA-LI crowdfunding campaign.

Rewards are personal to the supporter unless otherwise stated and cannot be exchanged for cash.

Where a reward includes a voucher, the voucher represents a credit towards a future stay or service at NUSA BA-LI and does not constitute a cash-equivalent payment.

 

3. Opening of NUSA BA-LI

The rewards involving stays, vouchers or visits can only be used once NUSA BA-LI has officially opened and is operating as a guest resort.

The current target opening date is 5 April 2027.

This date is a target and may be changed due to construction, renovation, regulatory approvals, unforeseen circumstances or other factors affecting the development of the resort.

If the opening is delayed, the validity of the relevant rewards will be extended accordingly.

 

4. Stay vouchers

Stay vouchers may only be redeemed at NUSA BA-LI after its official opening.

Unless otherwise specified:

• Vouchers are subject to availability.
• Advance reservation is required.
• Vouchers must be presented at the time of booking or check-in.
• Vouchers cannot be exchanged for cash.
• Vouchers cannot be used to purchase other vouchers.
• Vouchers are not refundable once issued.
• Any unused balance remains subject to the specific conditions of the applicable reward.
• Additional costs not covered by the voucher, including additional nights, meals, drinks, transport or other services, must be paid by the guest.

The specific booking procedure and validity period will be communicated to supporters before NUSA BA-LI opens.

 

5. €50 and €300 stay vouchers

The €50 and €300 vouchers are promotional stay credits granted as part of the corresponding crowdfunding rewards.

They may be used towards eligible accommodation at NUSA BA-LI after opening.

They cannot be converted into cash or refunded, in whole or in part.

If the total value of a booking exceeds the voucher value, the remaining amount must be paid by the guest.

 

6. Seven-night stay for two people

The seven-night stay reward includes accommodation for two people for seven consecutive nights at NUSA BA-LI after opening.

Unless specifically stated otherwise:

• The stay is subject to availability.
• Advance reservation is required.
• The reward covers accommodation only.
• Travel to and from NUSA BA-LI is not included.
• Meals, drinks, transport, excursions, treatments and other personal expenses are not included unless expressly stated.
• The stay may be subject to blackout dates, particularly during peak periods.
• The stay cannot be exchanged for cash.

The booking conditions and available dates will be communicated directly to the supporter.

 

7. Transferability

Unless otherwise specified, rewards may be transferred to another person by written request to the NUSA BA-LI team.

Once a booking has been made, the name on the reservation may only be changed subject to availability and the applicable booking conditions.

Rewards may not be resold commercially without prior written approval from NUSA BA-LI.

 

8. Wall of Supporters

Supporters may have their name displayed on the NUSA BA-LI Wall of Supporters as recognition of their contribution.

Where a supporter chooses to submit a photograph, the supporter confirms that:

• they have the right to provide the photograph;
• the photograph may be used for the Wall of Supporters and related NUSA BA-LI communication;
• they consent to its publication for this purpose.

Supporters may choose not to have their name or photograph publicly displayed.

No personal information will be displayed beyond the information voluntarily provided for this purpose.

 

9. Digital communications and updates

Supporters receiving exclusive updates will receive communications relating to the development, renovation and opening of NUSA BA-LI.

The timing, frequency and format of these updates may vary depending on the progress of the project.

Behind-the-scenes material, photographs, videos and other content may be subject to confidentiality restrictions and may not be reproduced or commercially distributed without permission.

 

10. Certificates and recognition

Digital Pioneer Certificates, Founding Supporter recognition, Founding Ambassador recognition and other certificates are symbolic acknowledgements of the supporter’s contribution.

They do not represent ownership, shares, financial rights or any claim against NUSA BA-LI.

Names and company names will be displayed exactly as provided by the supporter, subject to reasonable formatting requirements.

 

11. Opening event

Invitations to the official opening event are subject to the capacity and organisation of the event.

If physical attendance is not possible due to capacity, public-health restrictions, regulatory requirements, unforeseen circumstances or other organisational reasons, NUSA BA-LI may offer an alternative virtual or equivalent experience.

Travel, accommodation and personal expenses associated with attending the opening event are not included unless expressly stated.

 

12. Private tours and exclusive events

Private tours, community events and partner events are subject to scheduling and availability.

The NUSA BA-LI team will provide reasonable advance notice of the proposed date.

If a supporter is unable to attend, NUSA BA-LI will make reasonable efforts to provide an alternative experience where possible, but cannot guarantee an alternative date.

 

13. Legacy Brand Partner

The Legacy Brand Partner reward is intended for companies, organisations or brands supporting the NUSA BA-LI project.

By accepting this reward, the partner grants NUSA BA-LI permission to use its company name and logo for the purposes of acknowledging and promoting the partnership.

The partner confirms that it has the necessary rights and authority to provide the logo and other brand materials.

Lifetime recognition

"Lifetime brand visibility" means that the company will be recognised as a Founding Legacy Partner for the lifetime of the NUSA BA-LI destination, subject to the continued operation and availability of the relevant physical or digital recognition area.

The exact location, format and dimensions of the brand recognition may be determined by NUSA BA-LI in consultation with the partner.

NUSA BA-LI may reasonably adapt the presentation of the logo to fit its interior, architectural, branding and accessibility requirements.

 

14. €5,000 Legacy Partner voucher

The €5,000 voucher is redeemable against eligible accommodation and/or services at NUSA BA-LI after opening, subject to the specific terms communicated to the partner.

The voucher:

• cannot be exchanged for cash;
• cannot be resold without written approval;
• is subject to availability;
• requires advance reservation;
• may be used over multiple bookings unless otherwise specified;
• does not automatically include travel, transport or other personal expenses.

The exact validity period and redemption procedure will be agreed with the Legacy Brand Partner before the resort opens.

 

15. Brand and promotional recognition

Legacy Brand Partners may be recognised through:

• On-site brand recognition;
• The NUSA BA-LI website;
• The supporters/partners page;
• Social media;
• Opening and partner events;
• Other project-related communications.

Recognition is intended to acknowledge the partner's contribution to inclusive tourism.

NUSA BA-LI does not guarantee a specific number of impressions, visitors, bookings, media mentions or commercial return from the partnership.

 

16. Lifetime Accessible Travel Benefit

As a Pioneer supporter, you will also receive a lifetime discount on eligible hotel bookings made through Accessible.hotel.eu.

For as long as the platform is available, you will enjoy this exclusive benefit on future bookings made through Accessible.hotel.eu, helping you discover and book verified accessible accommodation around the world.

Support NUSA BA-LI today — and enjoy the benefits of accessible travel for years to come.

The lifetime discount is personal to the supporter, non-transferable and subject to the applicable booking terms and conditions of Accessible.hotel.eu. The discount applies to eligible bookings made through the platform and does not have a cash value.

 

17. Changes to rewards

NUSA BA-LI reserves the right to make reasonable changes to a reward where necessary due to operational, legal, regulatory, construction or other circumstances beyond its reasonable control.

Where a material change is required, NUSA BA-LI will seek to provide a substantially equivalent alternative.

 

18. Project delays or changes

The NUSA BA-LI project involves renovation, construction, regulatory approvals and the development of new accessibility facilities.

Circumstances outside the control of the project team may affect the timing, design or availability of certain facilities or rewards.

Supporters acknowledge that the project is subject to these risks.

The NUSA BA-LI team will make reasonable efforts to keep supporters informed of significant changes.

 

19. Accessibility

NUSA BA-LI is being developed with the objective of becoming a highly accessible holiday destination.

Accessibility features may differ depending on individual needs and specific facilities.

Supporters with accessibility requirements are encouraged to contact NUSA BA-LI before booking so that the team can confirm whether the available accommodation and facilities meet their individual needs.

 

20. No guarantee of commercial value

Participation in the crowdfunding campaign and receipt of a reward does not constitute an investment.

Rewards are offered as benefits associated with supporting the project and do not guarantee any financial return, increase in value or commercial benefit.

 

21. Force majeure

NUSA BA-LI shall not be responsible for delays or inability to provide a reward caused by circumstances beyond its reasonable control, including natural disasters, war, governmental measures, regulatory restrictions, major construction delays, pandemics, infrastructure failures or other force majeure events.

Where reasonably possible, an alternative reward, date or solution will be offered.

 

22. Contact

For questions regarding a reward, voucher, booking or accessibility requirement, supporters may contact the NUSA BA-LI team through accessible@hotel.eu.

By selecting a reward, the supporter confirms their acceptance of these Terms & Conditions.